Warranty Policy

Please note,Fiberbuy warranty policy covers only original, unaltered and unmodified materials and workmanship are covered by this policy. This warranty does NOT cover damage caused by accident, improper care/installation, negligence, normal wear-and-tear, or the natural breakdown of colors and/or materials over extended time and use. If the damage or failure is caused by these reasons above，the products could be considered for repair for a reasonable rate or a reduced price for a replacement piece (Customer pay the return cost of shipping and duties).

Please refer the detailed list below for warranty period and product warranty attribute (standard stock products/Consumable, cutomized products)

Fiber Optic Transceivers

Sub-category	Return Window	Exchange Window	Warranty Period
100G/400G Transceivers 25G/40G/50G Transceivers 25G/40G/50G Transceivers SFP Transceivers	30 days	30 days	5 years

DAC & AOC Cables

Sub-category	Return Window	Exchange Window	Warranty Period
Direct Attach Cables Active Optical Cables DAC/AOC Breakout Cables	30 days	30 days	5 years

Fiber Optic Cables

Sub-category	Return Window	Exchange Window	Warranty Period
MTP®/MPO Fiber Cabling Fiber Patch Cables Ultra HD Fiber Cables	30 days	30 days	1 years

Networking

Sub-category	Return Window	Exchange Window	Warranty Period
Routers, Modems	30 days	30 days	1 years

Exclusions and Limitations

1. This Limited Warranty applies only to the product manufactured by or for fiberbuy, that can be identified by the "fiberbuy" or “fiberbuy” trademark, trade name.ect.
2. The warranty clause does not include any product damage caused by improper installation, accident hazards, natural disasters, abuse, misuse, low power or over-voltage, incorrect operation, poor/ bad environmental conditions and any unauthorized disassembly, repair or modification.
3. The warranty clause does not apply to products with modified internal electronic information, EEPROM information, etc. without authorized.
4. The warranty clause does not include system problems caused by third-party software, upgraded software or upgraded IOS of the connecting devices